I was a commission shoe sales while I was in college. As a part time shoes sales, my sales numbers consistently ranked top 3 out of 15 associates who worked there. So needless to say, I was a pretty good sales person. Two key ingredients in sales are 1) active listening and 2) close . Without active listening, your close sounds stiff, planned, or just simply doesn't apply.
My experience is proven by data and science:
- Responding within 5 minutes increases conversion rates by 10,000%
- Conversion rates jump 4x when you engage a buyer within 1 minute
- Waiting even 3 minutes can cause buyers to leave
- Real-time chat increased conversions by 40%
So in summary, in sales, commitment and consistency are critical. When a buyer submits a question, they’re motivated and interested right now. Responding instantly keeps the momentum. And your fast response amplifies urgency.
An additional perk in fast replies is it makes you feel more reliable.
That is it, the tricks and tips to boost sales on Whatnot. Happy selling!
Have more questions about how to add text to speech to your Whatnot live show? Here is how to add TTS to Whatnot live show. Or read our blog for guides on enabling Chat TTS on other platforms such as Instagram Live.
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